Effective Feedback 1

Joanne led an awesome session giving me much to reflect on:

1. Feedback is not based on your opinion but you need to use 'I' and own it
2. Asking permission before giving feedback allows the client to say 'no'
3. Sharing generously and truthfully sets a model for your client; it builds a rapour / trust. It models a vulnerability in exposing the issues of the heart
4. 'You' can be accusationary & divisive
5. Have a perspective of love. Affirming the coachees opinion is empowering and delivers the energy for change
6. Feedback is not necessarily positive or negative but represents an alternative perspective
7. Don't give feedback until you have the whole story; timing is crucial

I have 2 key reflections:

1. We need to own our feedback with the use of 'I' but without it being our opinion. This is in contrast to an authoritative written report, when 'I' needs to be avoided to achieve objectivity. As I begin my coaching journey, I see it as a challenge to use the word 'I' in the spoken language whilst avoiding subjectivity.
2. I consider the modality of feedback is important. If we give 'black and white' feedback there is no opportunity for the coachee to develop their own solution.