It's not just a nice conversation
Ask
What are they willing to change; what results. Talk about these matters in the trial session - that people want to start and finish somewhere. Ask what do they expect from coaching and how we'll get there.
We need to get to know each other - sometimes they see us as an expert; that we've got it together
'The gap' is between the problem and destination. We must be non-judgemental; a listener. If we're not suitable etc we must honestly advise the coachee of that.
An ICA students story: A friend was dying and for some days she needed to just be there and LISTEN.
Module Notes:
Coaching = process of inquiry and personal discovery
Coaching = goal setting and strategic action
ICA Coaching Process
------------------------ THE GAP ------------------------------
Beginning -----------------------------------------------The Goal
Honeymoon phase-----------------------------------Quitting Zone
---------------------------UAC's---------------------------------
Truth telling; listening; questioning; power tools; celebrating;
----------perspective; feedback; challenging; enthusing
------------------PILLARS OF COACHING
The Gap: space between where the client is and where they want to be
Honeymoon: time where the coaching is earning the trust of the client and developing a strong foundation for the coaching relationship to be built upon
The journey: The process will have its ups and downs. None of it is good or bad
Peaks and valleys: peak - doing great; valleys - stumbling blocks
Quitting zone: Research has shown people will quit just before they are about to reach their goal - fear of failure or success or simple the inability to hold the vision - The coach can hold the vision.
The goal: Concrete or something more intrinsic. Clients are working on more than one goal at a time and therefore there are many sub-goals.
UAC's: We may or may not be aware of them; finding out what our beliefs or judgements tend to impede progress is what coaching effectively is all about.
The pillars of coaching:
Enthusing is important at all stages but is particularly important in the quitting zone. Accountability - goal setting
The real skill is not just in using tools but in knowing what tool to use at each stage of a process and as each eventually arises.
Reflection:
Use priorities in life as a vehicle to establish and develop relationships - emotional, intelligence - managing relationship - learning how to learn
The difference between the coaching process and the coaching model A model is a visual representation The process is a more detailed narrative and could help explain the model
We can have a model and text in conjunction
How do we understand other people?
Thinking or Feeling model?
Do we treat people the way we want to be treated or the way they want to be treated?
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