eg do you have fear here?.... instead use something like... how do you feel in this situation?... I'm noticing some trembling in your voice.
Powerful questions unlock or reveal a truth that they may be unaware of or have not faced up to it. Often emotion will follow.
Note C (context) R (Response) I (Intent) Q (Question)
Are there questions we need to ask ourselves?
Is this draining me?
Am I judging rather than curious?
Note 'Adaptive Coaching' by Blake & Spears - about different styles of coaching
A therapist asks: What's wrong with you
A coach will ask: What do you really want?
Powerful questions
Helps in the problem solving process - explore ideas even further
If we continue to ask questions eventually we have an answer which does not appear to present a new question - the basis for discovering truth- Socratic method
Lower and higher level questions
Lower level - Simple application of facts
Higher level - involves analysis, synthesis and evaluation skills.
Lower level
- Evaluating clients preparation and comprehension about a subject
- To focus on small steps
- When a client is discouraged or lacking enthusiasm
Higher level
- Encourage clients to have a more in depth discussion.We use the qu: Why? Can you elaborate? What evidence do you have to support your answer?
- We encourage clients to 'unpack' their thinking
- It goes beyond factual to to apply what is known to what is unknown and to elaborate on what is known - to find their own 'truths'.
Lower and higher level questions are both valuable.
Open and closed questions
Open ended questions give the client the maximum space in which to respond.
They are good openers eg "what success have you had this week?"
Closed are fast and action orientated and force a client to commit. They are good closers of sessions. eg " Are you willing to take on this request during the next week?"
Aligning questions
Align the topic of discussion to their overall values, visions and dreams.
eg "what would life look like if it were exactly the way you wanted it to be? What is holding you back?"
Think Time
Lower level questions may need around 3 secs
Higher level questions may need 5 or more secs
Questioning is really just an extension of listening - it can only occurs in response to what the client is saying.
Aligning questions: the topic of discussion will be more focused on my values, visions and dreams
Reflection:
How do you respond to these different types of questions?
Lower: apply facts and enable small steps; encourages me
Higher: analysis; synthesis and evaluation leading to more in depth discussion; apply the unknown to the known; discover our truth; gain a different perspective; helps align goals to values
Open: Enables me to open a discussion
Closed: I have to make a decision to commit or not
Aligning questions: the topic of discussion will be more focused on my values, visions and dreams
What is the difference in the type of response you will give?
They serve a different purpose at different stages of the coaching process.
What are the implications and possibilities of these different approaches?
Implications: Helps me grow more quickly and 'unpacks' my thinking
Possibilities: Different perspective; reassessment of my values; problem solving; take action; generates energy or drains
How would you use them with your clients?
To unpack their thinking without judgement
What are some additional questions that you might ask a client?
how do you feel in this situation?... I'm noticing some trembling in your voice.
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